Frequently Asked Questions

Laurela Media is an AI animated video production company focused on immigration education. We create clear, engaging videos that help immigrants understand their rights, navigate the system, and avoid scams.

Our videos are for immigrants, their families, immigration lawyers, nonprofit organizations, and anyone who works with immigrant communities. Content is available in English and Spanish.

Yes! Our general educational videos are free on YouTube. We also offer custom branded video production services for lawyers and organizations at competitive rates.

You have the right to remain silent and do not have to open your door unless agents have a valid judicial warrant signed by a judge. Ask to see the warrant through a window or slid under the door. Our Know Your Rights videos explain this in detail.

Warning signs include: someone claiming to be a "notario" who can handle your immigration case, requests for large upfront payments, guarantees of specific outcomes, and pressure to sign documents you don't understand. Only licensed attorneys can provide legal advice.

The Department of Justice maintains a list of free legal service providers. You can also contact your local legal aid society, bar association pro bono programs, or organizations like the American Immigration Lawyers Association (AILA).

A standard 2-3 minute video typically takes 2-3 weeks from script approval to final delivery. Rush production is available for urgent projects.

Currently we produce in English and Spanish. Additional languages can be accommodated on a case-by-case basis. Contact us to discuss your specific needs.

Yes! Our Professional and Enterprise plans include custom branding. Your firm's logo, colors, and contact information are integrated throughout the video. Clients will see your brand, not ours.

We cover all major immigration topics including: green cards, visas, DACA, asylum, deportation defense, work permits, citizenship, immigration scams, and know-your-rights content. We can also create custom content for specific legal scenarios.

Simply fill out our contact form or email us at hello@laurela.net. We'll schedule a brief call to understand your needs and provide a custom proposal within 24 hours.

All plans include at least 2 rounds of revisions. We work closely with you during the script phase to minimize revisions needed in the final video.

Absolutely. Videos are delivered in formats optimized for YouTube, social media, and website embedding. You own full usage rights for the custom videos you commission.